MINDSET SHIFTER – LEARNING FROM NORMAL WORK FOR LEADERS

Equipping safety leaders with the skills, fresh perspective and insights to deliver game-changing safety strategy and transform corporate learning based on the principles of HoP, human factors, safety 2, engineering psychology, and other modern schools of thought.

HOW IT WORKS

Our Mindset Shifter course is a 4-session workshop designed for safety leaders to help envision how organisational learning can be transformed through the lens of modern safety.

You’ll explore the enablers of success to transform learning at the strategic and tactical levels from a needed mindset shift to integration with existing processes.

Building on multiple schools of thought and combined with business strategy, participants will learn a different way of thinking about failure and how to translate it into a fresh safety strategy that prioritises learning before, during, and after accidents by listening to employees’ voices on difficulties and challenges.

HOW IT WORKS

Our Mindset Shifter course is a 4-session workshop designed for safety leaders to help envision how organisational learning can be transformed through the lens of modern safety.

You’ll explore the enablers of success to transform learning at the strategic and tactical levels from a needed mindset shift to integration with existing processes.

Building on multiple schools of thought and combined with business strategy, participants will learn a different way of thinking about failure and how to translate it into a fresh safety strategy that prioritises learning before, during, and after accidents by listening to employees’ voices on difficulties and challenges.

WHY THE MINDSET SHIFTER COURSE?

WHY THE MINDSET SHIFTER COURSE?

A FRESH
PERSPECTIVE

Gain new understanding of how failure happens in large companies and drive transformational learning across your organisation.

GAIN PRACTICAL
NEW SKILLS

Develop advanced real-world skills to take your ability to learn from normal work to the next level using the latest scientific understanding and more than 20 years of frontline experience in highly regulated industries.

ACTIONABLE
TOOLS

You’ll receive actionable tools and techniques to form a new vision and develop a tailored improvement approach for your organisation.

DEVELOPMENT
OF PLAN

By the end of the course, you’ll gain new insights and understanding as well as a robust action plan and strategic heading.

DESIGNED SPECIFICALLY
FOR HSE LEADERS

The Mindset Shifter Course has been specially designed for senior HSE professionals responsible for advancing safety in their business units.

DEVELOPMENT
OF PLAN

By the end of the course, you’ll gain new insights and understanding as well as a robust action plan and strategic heading.

DESIGNED SPECIFICALLY
FOR HSE LEADERS

The Mindset Shifter Course has been specially designed for senior HSE professionals responsible for advancing safety in their business units.

NETWORK WITH PEERS FROM DIFFERENT INDUSTRIES

ONLINE

CLASSROOMS

Our virtual classroom offers a convenient online experience you can take from anywhere.

NETWORK WITH PEERS

FROM ACROSS INDUSTRIES

The program brings together senior professionals from across industries all across the globe, offering a unique opportunity for learning and networking.

CERTIFICATION AVAILABLE

UPON COMPLETION

Upon successful completion, you’ll receive a valuable certificate showcasing your new skills and insights.

HOW THE PROGRAM IS DELIVERED

ONLINE

CLASSROOMS

Our virtual classroom offers a convenient online experience you can take from anywhere.

NETWORK WITH PEERS

FROM ACROSS INDUSTRIES

The program brings together senior professionals from across industries all across the globe, offering a unique opportunity for learning and networking.

CERTIFICATION AVAILABLE

UPON COMPLETION

Upon successful completion, you’ll receive a valuable certificate showcasing your new skills and insights.

TESTIMONIALS

“For the first time in a long time, I could see a new angle to explore that might just be the key to unlocking some further HSE improvement.”

ALTUS Intervention

Alastair Cameron, SVP QHSE

“The Course was just amazing! We are now developing the learning from normal work program, and everything has been based on this training course.”

Ecopetrol

Maria del Pilar Argón Farkas, Professional Senior HSE

“The course was very informative and educational. I found the course was very well delivered and the topics were very relevant with my experiences in my day to day role.”

Siemens

Ben Seeley - Projects HSEQ Manager

TESTIMONIALS

“For the first time in a long time, I could see a new angle to explore that might just be the key to unlocking some further HSE improvement.”

ALTUS Intervention

Alastair Cameron, SVP QHSE

“The Course was just amazing! We are now developing the learning from normal work program, and everything has been based on this training course.”

Ecopetrol

Maria del Pilar Argón Farkas, Professional Senior HSE

“The course was very informative and educational. I found the course was very well delivered and the topics were very relevant with my experiences in my day to day role.”

Siemens

Ben Seeley - Projects HSEQ Manager

COURSE SCHEDULE

INTRODUCTION TO MODERN SAFETY ENABLING PROACTIVE LEARNING

Based on multiple schools of thought including Human and Organisational Performance (HoP), Human Factors, Safety 2, Engineering Psychology and many others, this session will introduce key concepts and how they apply in the real world. You will practise applying these concepts to your operations.

The session will cover:
1. Performance variability
2. Human error and error traps
3. Constraints and adaptations
4. Work as imagined and work as done
5. Dependencies
6. Operational dilemmas
7. Psychology of non-compliance
8. Systems safety
9. How to ask questions to understand the context

RE-THINKING ACCIDENT
CAUSATION AND LEARNING
FROM INCIDENTS

Root cause analysis is not the most effective tool to explain human and organisational behavior. This session, informed by systems thinking and modern accident causation models, will provide a practical introduction to how failure happens in large organisations and the practical tools to learn more effectively from failure.

The session will cover:
1. The limitations of cause and effect to explain human and organisational behavior
2. How failure happens in complex systems
3. Things go wrong for the same reasons that things go right
4. Outcome equivalence – why addressing …causes of accidents does not prevent a similar accident in the future
5. How misalignment between different stakeholders affects learning (HR, legal, ops, safety)
6. Biases that distort how we see causes
7. HoP, HF and Safety 2 tools for incident investigations
8. Communicating findings – How to tell a story about the context to reduce the risk of blame

MODERN ACCOUNTABILITY
AND RESTORATIVE JUSTICE

Leaders and organisation’s response to failure directly affects ability to learn.

This session, based on the psychology of justice, psychological safety, and restorative practices, will transform how you think about just culture and recovery of trust after failure.

The session will cover:
1. Does accountability equal punishment?
2. Who draws the line on what is acceptable?
3. How leadership response to failure can prevent effective learning
4. Hidden side-effects of punishment
5. Introduction to restorative justice
6. Evidence of effectiveness
7. Types of harm and how different people are affected
8. Alternatives to punishment to drive positive accountability
9. How to restore trust and rebuild relationships

PRACTICAL TOOLS
AND INTEGRATION

This session will demonstrate how to apply various tools in practice and how to integrate the concepts and techniques with the existing processes.

The participants will develop their own learning transformation plan to start their journey.

1. How to learn about constraints through safety conversation
2. Walk through talk through and procedure reviews
3. Learning teams
4. Integration with risk assessment
5. Integration with procedure writing, reviews and verification
6. Integration with accident investigations
7. Integration with barrier verification
8. Measurement and KPIs
9. Developing your learning transformation plan

COURSE SCHEDULE

INTRODUCTION TO
MODERN SAFETY ENABLING
PROACTIVE LEARNING

Based on multiple schools of thought including Human and Organisational Performance (HoP), Human Factors, Safety 2, Engineering Psychology and many others, this session will introduce key concepts and how they apply in the real world. You will practise applying these concepts to your operations.

The session will cover:
1. Performance variability
2. Human error and error traps
3. Constraints and adaptations
4. Work as imagined and work as done
5. Dependencies
6. Operational dilemmas
7. Psychology of non-compliance
8. Systems safety
9. How to ask questions to understand the context

RE-THINKING ACCIDENT
CAUSATION AND LEARNING
FROM INCIDENTS

Root cause analysis is not the most effective tool to explain human and organisational behavior. This session, informed by systems thinking and modern accident causation models, will provide a practical introduction to how failure happens in large organisations and the practical tools to learn more effectively from failure.

The session will cover:
1. The limitations of cause and effect to explain human and organisational behavior
2. How failure happens in complex systems
3. Things go wrong for the same reasons that things go right
4. Outcome equivalence – why addressing …causes of accidents does not prevent a similar accident in the future
5. How misalignment between different stakeholders affects learning (HR, legal, ops, safety)
6. Biases that distort how we see causes
7. HoP, HF and Safety 2 tools for incident investigations
8. Communicating findings – How to tell a story about the context to reduce the risk of blame

Modern accountability
and restorative justice

Leaders and organisation’s response to failure directly affects ability to learn.

This session, based on the psychology of justice, psychological safety, and restorative practices, will transform how you think about just culture and recovery of trust after failure.

The session will cover:
1. Does accountability equal punishment?
2. Who draws the line on what is acceptable?
3. How leadership response to failure can prevent effective learning
4. Hidden side-effects of punishment
5. Introduction to restorative justice
6. Evidence of effectiveness
7. Types of harm and how different people are affected
8. Alternatives to punishment to drive positive accountability
9. How to restore trust and rebuild relationships

PRACTICAL TOOLS
AND INTEGRATION

This session will demonstrate how to apply various tools in practice and how to integrate the concepts and techniques with the existing processes.

The participants will develop their own learning transformation plan to start their journey.

1. How to learn about constraints through safety conversation
2. Walk through talk through and procedure reviews
3. Learning teams
4. Integration with risk assessment
5. Integration with procedure writing, reviews and verification
6. Integration with accident investigations
7. Integration with barrier verification
8. Measurement and KPIs
9. Developing your learning transformation plan

The Mindset Shifter course is available on demand. Contact Dr Marcin for details. 

The Mindset Shifter course is available on demand. Contact Dr Marcin for details.

Not ready for a course, explore our resources and case studies.

Not ready for a course, explore our resources and case studies.