Podcast

How Noble Corporation (O&G) improves safety with learning from normal work (photo examples included)

Thomas Koester, Human Factors Specialist at Noble, discusses a novel approach to safety management. He outlines their shift away from focusing solely on incident investigation and towards proactively studying “normal work” practices. Key themes include understanding safety as a built-in capacity, methods for observing positive safety practices, and the importance of communication within safety cultures.

HOW TO START A HOP JOURNEY? A NEED TO UNLEARN PAST TOOLS AND THINKING.

Learning how to navigate the world of human and organizational performance (HOP) and Safety II thinking can be a transformative journey. Join Cindi Nandlal, an experienced professional, as she shares her personal odyssey of discovery, overcoming challenges, and redefining safety practices. Delve into her experience of disillusionment with traditional safety approaches after a major fatality event, and how she found a new perspective through HOP. Explore the impact of influential books, inspiring conversations with experts, and the continuous pursuit of knowledge. Embark on a path of continuous learning and redefine your understanding of safety practices.

“I KNEW I NEEDED TO CHANGE BUT IT WAS SO UNCOMFORTABLE”: BEFORE AND AFTER HOP

Learn how to transform your approach to safety practices by embracing change. Shift from rigid rule adherence to adaptable strategies. Explore emotions like guilt and remorse as catalysts for growth. Shed old beliefs and adopt a more human-centric mindset. Develop effective and empathetic safety protocols with Cindi Nandlal.

HOW DO I CONVINCE MY SENIOR LEADER THAT HOP IS A FUNDAMENTAL SHIFT IN SAFETY?

Learn How to Implement Human and Organizational Performance (HOP): Transform yourself and your organization by embracing HOP. Overcome personal challenges, shift mindsets, and gain leadership support. Influence decision-makers through industrial empathy and compelling presentations. Harness the power of sponsorship and language transformation to guide the organization toward HOP. Navigate roadblocks and ensure alignment by emphasizing shared language and accountability. Recognize that implementing HOP is an ongoing journey, requiring self-awareness and commitment to long-term goals. Strive for a safer and more productive organization through understanding, learning, and proactive measures.

“LEARNING TEAMS ARE MESSY AND FEEL UNSTRUCTURED”.

Learn How to Transform Your Organization with Learning Teams. Follow Cindi Nandlal’s journey towards operational excellence as she shares the benefits and challenges of using learning teams for improvement. Discover the power of external facilitators, the value of embracing messiness, and the insights gained from exploring systemic issues. Uncover the healing and therapeutic aspects of learning teams, and their role in enriching technical incident analysis. Empower your frontline employees and foster a culture of continuous improvement. Forge a path towards excellence and innovation with this transformative tool.

HOW TO MAXIMIZE THE EFFECTIVENESS OF LEARNING TEAMS IN YOUR ORGANIZATION?

Learn how to effectively implement Learning Teams can unlock transformative power within organizations. Establishing psychological safety, filtering high-value challenges, and securing leadership support are essential enablers of success. By fostering an environment where individuals feel safe to share and encouraging open dialogue, teams can uncover valuable insights. Careful implementation, avoiding overuse, and strategically blending tools ensure Learning Teams remain impactful. When harnessed effectively, Learning Teams become catalysts for growth, innovation, and continuous improvement, driving positive change throughout the organization.

HOW TO PROMOTE HOP IN YOUR INDUSTRY?

Learn how to implement Human and Organizational Performance (HOP) principles in the broader industry has been a transformative journey. Cindi Nandlal shares her experiences and challenges in shifting safety perspectives, fostering understanding through presentations and collaborations with thought leaders. The impact of HOP has extended to contractor companies, empowering them to align their practices and enhance safety outcomes. With a focus on context and individualized implementation, HOP has created a shared language and raised industry awareness. Join me in exploring this paradigm shift and unlocking a safer future.

THREE THINGS THAT CHANGED AFTER IMPLEMENTING HOP.

Learn how to implement Human and Organizational Performance (HOP) principles in the broader industry has been a transformative journey. Cindi Nandlal shares her experiences and challenges in shifting safety perspectives, fostering understanding through presentations and collaborations with thought leaders. The impact of HOP has extended to contractor companies, empowering them to align their practices and enhance safety outcomes. With a focus on context and individualized implementation, HOP has created a shared language and raised industry awareness. Join me in exploring this paradigm shift and unlocking a safer future.

HOW TO SUSTAIN HOP FOR YEARS TO COME?

Learn how to embed Human and Organizational Performance (HOP) as a philosophy throughout your organization to ensure sustained success and long-term benefits. HOP goes beyond a fixed program, influencing every aspect of your organization, from safety to leadership. Discover how to expand HOP principles beyond safety and reliability and integrate them into all areas of your operations. Understand the crucial role of leadership in fostering a culture of trust, where employees feel empowered to voice their ideas and contribute to continuous improvement. Learn strategies to sustain HOP, creating a self-perpetuating system that thrives even in the absence of specific individuals. Build a resilient safety culture and protect your employees, the environment, and operational excellence. 

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HOW WE EMBRACED SAFETY 2 AND RESTORATIVE JUSTICE ACROSS KEOLIS AMEY DOCKLANDS?

Learn how to challenge tradition with innovative safety practices in the railway industry. Discover Keolis Amey Docklands’ journey towards implementing Safety 2 and Restorative Justice, focusing on positive outcomes, trust-building, and learning from incidents. Understand how balancing old and new safety methods can foster improved communication and well-being for employees, paving the path to true success.

HOW TO GET A BUY-IN FROM EXECUTIVE LEADERS?

Learn how to effectively navigate the challenging process of gaining executive buy-in for new initiatives in your organization. Uncover strategies like understanding differing acceptance levels, incremental change introduction, addressing objections, strategic timing, and trust-building. The power of storytelling, patience, and persistence can guide you in fostering organizational transformation, and Simon offers valuable insights into these crucial change management components.

HOW TO ROLL OUT SAFETY 2 IN A LARGE ORGANISATION?

Learn how to strategically navigate through change, secure executive buy-in, and foster acceptance throughout your organization. Simon Bown illustrates the importance of a diverse working group, a comprehensive communication strategy, and thorough training programs. Understanding that successful change is a continuous journey, prepare for challenges that lie ahead without losing sight of your ultimate goal.

THREE BIGGEST IMPROVEMENTS FROM IMPLEMENTING SAFETY 2.

Learn how to transform your organization’s safety culture with Safety 2, through insights from safety expert Simon Bown. Understand the profound impact of embracing empathetic language, cultivating workplace trust, and promoting learning-centric practices. With these foundational changes, create an environment that prioritizes wellbeing and growth.

HOW TO IMPLEMENT RESTORATIVE JUSTICE? A STEP-BY-STEP GUIDE TO BUILDING TRUST AND ENHANCING PSYCHOLOGICAL SAFETY.

Learn how to implement Safety 2 in large organizations, as discussed with safety experts Simon Bown and Adam Johns. Discover the role of restorative justice, the importance of supportive language, and the creation of a learning culture. Understand how strategic communication and training can successfully transition your organization towards a culture of continuous learning and improvement.

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HOW TO TRANSITION FROM ROOT CAUSE ANALYSIS TO LEARNING REVIEWS IN ACCIDENT INVESTIGATIONS?

Learn how to successfully roll out Safety 2 in a large organization with insights from safety experts Simon Bown and Adam Johns. Understand the limitations of traditional root cause analysis and embrace the innovative learning review approach. Discover the power of just culture, collaborative efforts, and continuous learning in fostering a resilient work environment

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HOW TO INTEGRATE SAFETY 2 AND LEARNING FROM NORMAL WORK WITH EXISTING RISK MANAGEMENT PROCESSES?

Learn how to propel your organization into a future of continuous growth and innovation with insights from safety experts Simon and Adam. Discover the role of the NHSQE Innovation Lab in igniting positive change, understand the importance of critical risk and control management, and embrace the learning review-based assurance process. Recognize the balance between Safety 1 and Safety 2 approaches for maximizing effectiveness and strengthening the foundations of safety in your organization.

HOW TO IMPLEMENT SAFETY II IN YOUR ORGANIZATION? 

Learn how to revolutionize safety management from Diane’s experience at the world’s largest Safety 2 conference. Discover real-life stories of its successful implementation, the transformative power of learning teams, and the significance of reframing language to focus on proactive problem-solving. Explore Safety 2’s potential in creating safer, more efficient organizations.

Learning from Work Podcast

HOW TO SUCCESSFULLY EMBED LEARNING TEAMS IN YOUR ORGANISATION?

Learn how to tackle common challenges of implementing learning teams for safety and operational efficiency. Overcome reliance on incident investigations, fears of added bureaucracy, and the strain of new processes. By focusing on non-recoverable activities and high-risk tasks, and leveraging learning teams effectively, your organization can attain a balance between safety and efficiency.

HOW TO OVERCOME BARRIERS WHEN IMPLEMENTING LEARNING TEAMS?

Learn how to successfully implement learning teams by shifting focus from process to problem-solving. Discover how to address leaders’ concerns and improve safety by integrating workers’ perspectives and targeting recurring issues. Benefit from richer insights and bridge the gap between perceived and actual task execution for lasting organizational change.

HOW CAN PUTTING TARGETS ON LEARNING TEAMS BACKFIRE?

Learn how to optimize learning teams without adding bureaucratic burden or backlogs. Understand the pitfalls of setting targets and the value of focusing on high-risk issues. Discover the key to integrating the learning team process into your planning and budgeting to enhance safety and efficiency

TWO PROBLEMS THAT PREVENT ORGANISATIONS IMPLEMENTING PROACTIVE LEARNING.

Learn how to implement learning teams and Safety 2 by understanding and addressing unique organizational challenges. Discover how fostering curiosity and accountability in leadership can prevent blame-shifting, and how enhancing leaders’ understanding of business operations can reduce vulnerability and promote progress.

HOW TO SHIFT LEADERS’ MINDSET TO ENABLE EFFECTIVE IMPLEMENTATION OF PROACTIVE LEARNING?

Learn how to transition leaders from traditional mindsets to embracing learning teams and innovative tools. Foster openness to change, educate them on modern incident causation theories, and develop their skill in asking insightful questions. Shift from rule enforcement to understanding root causes, improving safety, efficiency, and overall performance.