E-learning course:

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Online Training

 

Face-to-Face Training

 

WHO IS THIS FOR?

Leaders who have direct or indirect influence over the various resources and conditions that affect how the work is done. This includes business leaders from different functions including, operations, HSE, quality, engineering, etc. working at different level of the organizational hierarchy, including supervisors, managers, site leaders and Vice Presidents.

WHO IS THIS NOT FOR?

Front-line employees and people performing the tasks. Although we learn FROM them and they are involved, they need a different set of materials that we will develop in the future.

WHAT RESULTS SHOULD YOU EXPECT?

Find out which activities are most likely to result in an accident

Find the causes of accidents before they happen. Find a whole new world of accident precursors that were hidden from you that would only be revealed in an investigation report of a surprise accident.

Find things that contribute to accidents that are not captured by hazard analysis or typical investigations.

Get your workers to relax and tell you a full story of what’s really going on – and put an end to the “hiding game.”

Enable your organization to make this discovery continually.

Your repeat accident rate goes down.

Your investigation costs are significantly reduced.

Rapidly create a new positive safety culture.

WHAT YOU WILL LEARN:

THE ONLINE PLATFORM

Below is a forgetting curve. It shows how quickly we lose information we were exposed to. If you attend any training, a few days laters you will forget over 90% of the information.

However, we can significantly improve it, if we combine micro-learnings with micro-tasks and team discussion.

HOW YOU WILL LEARN TO APPLY IT IN PRACTICE?

Micro-learning on a Digital Platform

  • Short videos 1-2 min long. Sharp, concise, to the point.
  • Mobile friendly
  • The professionally illustrated story,inspired by true events
  • Reflective questions and thought-provoking quizzes

Combined with Practical Micro-tasks

Super-short activities related to the topic to apply it in practice and increase retention.

Followed by the application of tools that will help you to identify precursors of future incidents, such as Walkthrough Talk Through or Learning Teams

Combined with a team discussion

A guided conversation focused on:

  1. What we’ve learned
  2. Share our examples
  3. What are we going to do differently

Micro-learning on a Digital Platform

  • Short videos 1-2 min long. Sharp, concise, to the point.
  • Mobile friendly
  • The professionally illustrated story,inspired by true events
  • Reflective questions and thought-provoking quizzes
Combined with Practical Micro-tasks

Super-short activities related to the topic to apply it in practice and increase retention.

Followed by the application of tools that will help you to identify precursors of future incidents, such as Walkthrough Talk Through or Learning Teams

Combined with a team discussion

A guided conversation focused on:

  1. What we’ve learned
  2. Share our examples
  3. What are we going to do differently

THIS COMBINATION LEADS TO:

01

Strong knowledge retention

02

The fast development of practical skills

03
Common agreement on
how to apply it in practice
1.

Strong knowledge retention

2.
The fast development of practical skills

3.

Common agreement on
how to apply it in practice

Is this just another e-learn on another flavor of the month?

One HSE Leader said: “I hate e-learn because I did many corporate e-learn courses, and they were boring. I’ve never benefited from them. I prefer face-to-face training so I can ask questions and discuss things.”

We agree. Poorly designed e-learning courses tend to be boring, monotonous, frustrating, and completely ineffective!

We also agree that well-designed face-to-face workshops are engaging and interactive.

BUT

It’s almost impossible to use workshops to upskill hundreds/thousands of people while ensuring all these people go through the same content at the same time – this is critical for achieving rapid culture change. It’s very difficult to make the real-life discussion part of an e-learning course.

SO WE COMBINED THE BEST OF TWO WORLDS:
1. Micro-learnings – prevent overwhelming with content
2. Micro-tasks – help with retention and build practical skills, one piece at a time
3. Social Learning – allow for a team discussion, debate, challenge, sharing examples, and agreeing on what will be done differently

So…no! This is not your typical e-learn but a modern solution informed by the science of learning and organizational change.

NOT READY FOR THE FULL TRAINING?

 

Get our 14-Day Email Course.

Discover the foundations of learning from normal work from the global industry thought leader and cutting-edge practitioner Dr Marcin Nazaruk. You will learn…

👉 Why does learning from failure limit our ability to prevent accidents? 

👉 How we found the causes of accidents before they happen?

👉  What’s the difference between learning from normal work and incident investigations, risk assessment, and behavioral safety?

👉 List of constraints that force people to adapt and find workarounds.

👉  Difference between hazards and constraints.

👉 Why people don’t follow procedures.

👉  The psychology behind workarounds and how to learn from them.

👉  Tools to learn from normal work.

👉  Case study from an international company showing how they started on this journey.

👉 Business case and costs of learning from normal work.

“Get 14-Day FREE Email course”

MYTHS AND MISCONCEPTIONS

1. All certified HSE professionals know how to do pro-active Learning

Although “Learning From Normal Work” is based on 2 decades of scientific research, it has not yet made it’s way into the HSE certification criteria. Furthermore, the amount of content, research and ideas in this space is overwhelming and very difficult to navigate for a non-expert.

2. Addressing Accident Investigations findings is sufficient to prevent future accidents

This misconception is based on a popular belief that most of the time when there are no accidents, there is no failure and everything went to the plan. When failure occurred it means that a number of things went wrong and by correcting these things we come back to the stable state thus preventing reoccurrence – because the repeated accident would only happen if these things were not addressed.

However, the science shows that when we look at work that did not result in accidents and the work that did, we find exactly the same issues, for example procedures not followed, people not paying attention, correct tools not used and many more. This means that accidents are very rare outcomes of normal variability in work that most of time is successfully managed by the workers.

Investigations point to particular combination of events but do not point out many other challenges that workers managed to overcome that could have but did not result in an incident. Therefore, even high-quality incident investigations capture only a selection of conditions and do not capture many others.

Furthermore, investigations take place in the context of loss and suffering. This leads to anger, pressure on the people involved, search for accountability and blame, the tension in conversation, or fear of losing the job. All this restrains open conversations.

Investigators find things that reflect their mental model. If they believe that procedural non-compliance causes accidents this is what they will conclude in their reports.

“Learning From Normal Work” allows to capture a broad range of conditions that have potential to result in an accident and if addressed, significantly reduce the risk of an incident happening.

3. Popular tools such as Job Safety Analysis or Job Hazard Analysis are sufficient to learn from normal work

Identifying hazards and potential sources of harm is important, but results in an incomplete picture as it doesn’t capture local constraints, context, scenarios, pressures, organisational factors and many other conditions that are not classified as hazards but contribute to accidents.

4. All We Need is a Tool such as a Learning Team to Learn From Normal Work

People focus on things that reflect how they think. That’s why if a tool such as a learning team is applied by people who are not familiar with the modern understanding of safety, regardless of the tool they use, they will find more non-compliance, unsafe acts and will use threats of consequences for breaking the rules. This typically is a waste of time and resources for everyone involved. Many organizations have tried applying the tools without changing the underlying mindset / skillset first and concluded that learning teams don’t work.

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E-learning course:

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