How Kenvue built safety competency across nearly 100 people and found what was not visible before.

Kenvue was in the middle of a major rebranding effort, transitioning from the former J&J visual identity to the new Kenvue brand across all business sites. At one site, the paint color being applied was not the exact specification but a close match. Workers were operating on a "close enough is good enough" basis. This was not deliberate non-compliance. The work instruction lacked the specific shade reference.

A Competency Pathway participant used the procedure review tool and found that the gap between the instruction and the required outcome was invisible until someone looked at the work through this lens.

The correct specification was provided before the error spread to additional sites. Kenvue avoided an estimated $500,000 in repainting costs and brand inconsistency across its facilities.

During a construction project, an EHS advisor noticed a worker standing near a parapet wall without fall protection. The worker was not in compliance with local rules, but he believed he was. He had measured the combined vertical and horizontal distances and concluded, based on his understanding of the standard, that fall protection was not required.

Instead of enforcing compliance and moving on, the advisor used principles from the Competency Pathway and engaged the worker in conversation to understand how he had arrived at his interpretation. This revealed a systemic gap: if one worker held this understanding, others likely did too.

The misunderstanding was corrected without conflict. More importantly, the approach surfaced a gap in how the rule was being understood across the site, something a traditional compliance check would have missed entirely.