As an awareness course for broader teams
Build baseline awareness across operations, quality, HR and procurement teams who need the approach but will not attend a facilitated workshop.
A 2-hour introduction you can take at your own pace.
Eight illustrated chapters covering the core concepts of Learning from Normal Work, from performance variability to implementation. Built as micro-learning videos with quizzes and practical activities you can apply immediately.
See what the course looks like
How it is built
Short, illustrated videos (1 to 2 minutes each) covering one concept at a time. Each chapter includes quizzes to test retention and practical activities you can apply in your organization. The course is mobile-friendly and can be completed in a single sitting or spread across several sessions.
Eight chapters aligned with the IOGP 642 guidance
Understand why the same task produces different results on different days, and identify the ratio of successful to unsuccessful outcomes in your organization to find untapped learning opportunities.
Identify the constraints in the work environment that give rise to non-compliance and workarounds, and recognize where systemic improvements are possible.
Learn how to identify the mismatch between procedures and real work, and how dependencies between teams introduce risk that neither team sees on its own.
Understand the connection between your assumptions about what causes incidents, the questions you ask, and the findings you produce.
Review modern accountability frameworks focused on restoring trust and relationships. Apply a framework to a real situation and compare the insights with how it was handled in the past.
Learn and practice simple questioning techniques designed to surface what makes the work difficult, rather than verifying compliance.
Apply a structured human reliability technique to predict where human error, non-compliance, or an accident is most likely to occur.
Learn how leading organizations have scaled practical implementation of Learning from Normal Work, and consider the options for your own organization.
Three ways organizations use this course
As preparation before a facilitated workshop
Ask participants to complete the e-learn first, so the Mindset Shifter or Context Finder session can focus on practice and discussion.
As a standalone introduction for individuals
Buy a single seat to understand the concepts first hand before deciding what to do next.
What learners say about the course
“Informative and well-delivered, with topics that were directly relevant to my day-to-day role.”
Ben Seely
Project HSEQ Manager, Siemens
“An engaging online package that captures the reality of learning new techniques. I recommend it to others.”
Dan Wilkins
Health and Safety Manager, Oil States
How to get started
- Duration
- 2 hours, self-paced. Complete in one sitting or across multiple sessions.
- Format
- Online, mobile-friendly.
- Price
- £198 per person. Volume discounts available for groups of 50 or more.
- Payment
- Credit card for immediate access, or invoice for group purchases (access granted when payment is received).
- Currency
- GBP, USD and EUR available on request for invoice payments.
- Certificate
- Issued on completion.
- Group reporting
- For invoice-based group purchases, progress reports show uptake and completion rates for each participant.
Frequently asked questions
For credit card payment: purchase online, receive login credentials by email, and start immediately. For invoice payment: contact us with your group size, sign terms, and we issue an invoice. Participants receive login details once payment clears. For invoice purchases, we provide progress reports showing completion rates across your group.
Yes. The platform is designed to be mobile-friendly. You can complete the course on a phone, tablet, or desktop.
Yes. A certificate of completion is issued to every participant who finishes the course.
The e-learn covers the same core topics in a self-paced, individual format. The Mindset Shifter is a facilitated one-day workshop with group exercises, live discussion, and an action plan built by the leadership team. The e-learn builds individual understanding. The Mindset Shifter builds collective alignment.
Volume discounts are available for groups of 50 or more. Contact us for pricing.
USD and EUR are available for invoice payments. The price is calculated at the GBP exchange rate on the day of purchase.
